Privacy Policy

Privacy and Data Protection

The Emporium is acutely aware of the importance of your privacy and we understand your concerns about the security of your personal information. We are committed to protecting any personal information about you that we hold. This privacy policy details how we generally manage your personal information and safeguard your privacy.

How we collect and hold personal information and the type of personal information that we collect and hold

We only collect and hold personal information that you provide to us AND that is necessary for us to provide our services to you. The type of personal information we collect and hold will therefore depend in part on the services you request from us. However, it may include:

information you give us when coming into our store or registering as a VIP customer
information included in communications between you and The Emporium
information you submit when visiting our website
providing us with your email address when you subscribe to our newsletter

The only information we collect about you is what you tell us about yourself, for example, when completing a VIP Customer form instore or online, or when visiting our website (TheEmporiumGordon.com.au) and completing an online form for subscription to our mailing list or for an online account. We will record your email address if you send us an email.

You are under no obligation to supply us with your personal information to view our website, however, to complete any online order, this information will be required for an effective transaction.

The purposes for which we collect, hold, use and disclose personal information

We primarily collect, hold and use personal information in order to:

provide you with the services that you have requested
contact you to inform you of news, offers or events we believe are relevant and related to the services that you have requested from us and that we reasonably believe will be of interest to you (if you would prefer not to receive this information, please let us know and we will respect your request).

How you may access your personal information that we hold (and seek the correction of such information (if applicable))

If you wish to gain access to your personal information that we hold, please email us at [email protected]. We will handle all requests for access to and the correction of your personal information in accordance with the APPs and as quickly as possible. Generally, if you request us to do so, we will amend any personal information about you that is held by us which is inaccurate, incomplete or out of date.

How you may complain about a breach by us of the Australian Privacy Principles (APPs) and how we will deal with such a complaint

If you would like more information about the way we manage personal information that we hold about you, or if you are concerned that we may have breached our obligations under the APPs and wish to make a complaint, please contact us by emailing [email protected]

Are we likely to disclose your personal information to overseas recipients?

No, we do not share your information with third parties.

Access to and changes to our privacy policy

A copy of this Privacy Policy is always available free of charge and can be obtained either from this website or by contacting The Emporium Team (email address above). We will provide you with a hard or soft copy at your request if you provide us with your relevant contact details.

From time to time it may be necessary for us to review and revise this Privacy Policy. We reserve the right to change this Privacy Policy at any time.

We will notify you about any such changes to this Privacy Policy by posting an updated version on our website.