Shipping and Delivery Policy

Once you have placed your order, your items will be despatched via standard shipping within 2-3 business days where possible. On some occasions, if an item is out of stock or there are high volumes of orders, this could delay the despatch time.

Please allow 1-2 extra days over public holidays and store closures for your items to be shipped.

If you placed an order that requires a freight quote, your order will only be shipped after we have contacted you with the freight quote and you have subsequently accepted and approved the quote.

Orders valued at up to $295 will be shipped at a flat shipping rate of $28.90 per order*.

Orders valued at $295 or more will receive FREE shipping to Sydney, Brisbane & Melbourne Metro Areas.

* Excludes furniture, bulky/fragile items, mirrors or lighting. An additional freight quote may be issued for these items and/or delivery to remote areas. If you do not approve the freight quote we will issue a full refund.

Freight quotes will be sent separately after payment if an additional cost applies.

If you wish to receive a freight quote estimate, please contact our team at [email protected] with the items you are interested in as well as your location so we can provide an accurate freight quote before purchase.

Flat shipping rates and free shipping is also dependent on location. Remote areas may incur extra shipping fees and be advised with additional payment required prior to dispatch.

Check our Delivery FAQ for further information